Appointment Setter - Cold Calls and Emails

About the role

An experienced English-speaking Sales Development Representative is sought in Bitola, Macedonia. The role introduces a business partner's service to potential customers through cold calls and emails. Working hours are Monday to Friday, 14:00-22:00 and 12:00-20:00, mostly on-site with a hybrid arrangement.

Key responsibilities

• Engage cold leads by phone, email and LinkedIn to present the services
• Follow up respectfully and schedule appointments with potential clients
• Manage cold and warm leads
• Maintain accurate interaction records in the CRM and sales systems
• Meet monthly KPIs and deliver weekly and monthly reports

Required profile

• Resides in Macedonia; experience in sales, telemarketing or a similar role
• Excellent spoken and written English
• Strong organisational skills, attention to detail and self-motivation

Required skills

• CRM software proficiency
• MS Office and familiarity with LinkedIn for business use

What we offer

• A competitive base salary plus a booked-meeting commission package
• Professional growth opportunities and a supportive work environment
• Necessary equipment and training support