Track & Trace Specialist – USA Market

About the role

The Track & Trace Specialist will monitor active loads, maintain communication with drivers and brokers, and ensure accurate shipment updates throughout the transportation process. This role supports a fast‑paced logistics environment within the USA market.

Key responsibilities

• Monitor and track active loads.
• Maintain regular communication with drivers to ensure timely updates on shipment status.
• Provide accurate and timely load updates.
• Identify and resolve issues related to delays, breakdowns, or route changes.
• Ensure all shipment information is properly documented and updated in company systems.
• Work closely with dispatch, operations, and maintenance teams to maintain an efficient workflow.

Required profile

• Previous experience in logistics operations within the USA market (preferred).
• Fluent spoken and written English.
• Strong communication and organizational skills.
• Ability to multitask and work effectively under pressure in a fast‑paced environment.
• Detail‑oriented with strong problem‑solving abilities.
• Team player with a positive and professional attitude.

What we offer

• Working hours: 2:00 PM – 10:00 PM CET, Monday–Friday.
• Opportunities for professional growth and advancement.
• Collaborative and supportive work environment.
• Opportunity to be part of a growing international logistics company.