Insurance Assistant

About the role

We are looking for an Insurance Assistant to join our Skopje office on a full‑time basis. You will support daily insurance operations, ensuring smooth processing of policies, quotations and renewals while delivering high‑quality service to our clients and partners.

Key responsibilities

• Prepare and process policy documentation and quotations.
• Maintain and update client records and insurance files.
• Assist with policy renewals and follow‑up communications.
• Collect required information from clients and partners and provide timely updates.
• Coordinate with brokers and internal teams to verify data accuracy.
• Ensure compliance with company procedures and insurance standards.

Required profile

• Strong foundational knowledge of insurance and brokerage practices.
• Excellent written and verbal communication skills.
• Customer‑service orientation with the ability to handle inquiries professionally.
• Basic understanding of finance concepts such as premiums and invoices.
• High attention to detail and strong organizational abilities.
• Reliability and professionalism in a second‑shift, on‑site environment.

Required skills

• Proficiency with Microsoft Office or similar office software.

What we offer

• Opportunity to work in a growing international outsourcing company.
• Collaborative team environment focused on professional development.