Export Supervisor

About the role

INBOKS is recruiting, on behalf of its client, an experienced and motivated Export Supervisor for an established company to lead its daily export operations. The role covers sales planning, customer relations, order coordination and compliance with international trade regulations.

Key responsibilities

• Develop and implement annual, quarterly and monthly export sales plans to meet targets and KPIs.
• Analyse international markets, competitors, pricing strategies, distribution channels and new business opportunities.
• Build and maintain long-term relationships with international customers and distributors, and develop customer growth plans.
• Monitor sales performance, prepare forecasts and provide regular management reports.
• Prepare commercial offers and take part in negotiations on pricing, discounts, promotions, payment terms and business agreements.
• Monitor customer agreements, outstanding payments and customer satisfaction with relevant departments.
• Coordinate export orders and shipments with production, planning, warehouse, logistics and finance teams, and resolve delays and complaints.
• Handle export documentation, product declarations, certificates, transport and customs requirements.
• Visit international markets and customers, represent the product portfolio at trade fairs and business meetings, and optimise processes.
• Ensure compliance with company policies, quality standards and international trade regulations.

Required profile

• Experience in export sales, international trade, logistics or a similar position.
• Strong knowledge of international markets, export procedures and commercial operations.
• Experience building business relationships and negotiating with international customers and distributors.
• Bachelor's degree in Business, Economics, International Trade or a related field is an advantage.
• Excellent command of English; additional foreign languages are an advantage.

Required skills

• Proficiency in MS Office and ERP/BI systems.
• Strong analytical, organisational, communication and negotiation skills.
• Sales planning, reporting and KPI monitoring experience.

What we offer

• Salary of 50,000 to 60,000 MKD depending on experience and qualifications, plus bonuses.
• Additional employee benefits.
• Opportunities for professional development and career growth.
• A dynamic, collaborative working environment.

To apply, send your CV to the recruiter named in the advert.