Client Success Representative

About the role

The Client Success Representative will support Lango's client relationship and revenue growth efforts. You will build and strengthen relationships with existing clients, manage onboarding, and ensure accurate client data across platforms.

Key responsibilities

• Create and distribute customer and revenue reports.
• Handle administrative onboarding across all platforms.
• Maintain accurate client data in the CRM and other systems.
• Assist with unique or special client projects and support proposal development and renewals.

Required profile

• 2‑4 years of experience in account management, operations, or administrative support, preferably in a service‑oriented or tech‑enabled environment.
• Strong attention to detail and ability to prioritize and solve problems independently.
• Excellent written and verbal English communication skills.
• Bachelor’s degree in Business, Communications, or related field (preferred but not required).

Required skills

• Proficiency with CRM systems, preferably HubSpot.
• Data management and analytical reporting abilities.