Help Desk Representative

⋮IWFirstCall · Bitola

New

Onsite 🇬🇧 English

Job description

About the role

Are you passionate about technology, problem-solving, and helping people? Join IWFirstCall, a global 24/7 Customer Care & NOC operation supporting enterprises and communication service providers worldwide.

Key responsibilities

Provide technical support via phone, email, and chat
Troubleshoot hardware, software, and network-related issues
Monitor systems and handle support tickets
Resolve issues at first level or escalate when needed
Work with international clients and technical teams
Document incidents and solutions accurately

Required profile

Strong communication and problem‑solving skills
Customer‑focused mindset
Interest in IT and technology
Previous Help Desk, Customer Support, or NOC experience is a plus

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec ⋮IWFirstCall.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Why are you reporting this job?

Thank you for your report. We will review this job.

Explore further

Salaries, guides and searches in North Macedonia.

Salaries by job title

Apply in 30 seconds

Enter your email to apply. An account will be created automatically.

Apply now →

By continuing, you accept our terms of use.

Already have an account? Login

A question about this job?

Ask it here: you will get the full job summary by e-mail, right away.

💬 Chat with us on Telegram

Published 1 hour ago

Expires 1 month from now

3 views · 0 interested

Share Log in to earn credits by sharing

Boost your chances

Upload your CV — we will match you with relevant openings.

Analyzing your CV...

⋮IWFirstCall

Bitola

Related job offers

Emplois à Bitola Métier : IT / Computer Science