Operations Associate

About the role

We’re looking for an Operations Associate to join our team and help run the day‑to‑day side of the business. This hands‑on position involves working across our systems, preparing daily work, tracking ongoing activities, and stepping in when something looks off.

Key responsibilities

• Review data and set up work inside our software each morning.
• Check counts and activity, monitor results, and fix small issues promptly.
• Ensure tasks are correctly configured and nothing is missed between steps.
• Use AI tools to troubleshoot problems, speed up repetitive tasks, and improve processes.

Required profile

• Sharp, dependable and able to take ownership of work.
• Quick learner who can understand and follow a process without constant supervision.
• Comfortable working on a computer, learning new software and handling spreadsheets.
• Attention to detail, good with numbers and basic data.
• Clear communicator who can flag issues and stay organized when multiple tasks run simultaneously.

Required skills

• Proficiency with AI language models such as Claude or ChatGPT.
• Experience using spreadsheet software (e.g., Excel, Google Sheets) for data handling.