Sales Assistant - Watch Retail

About the role

b watch 1920 is a watch company with a 100-year tradition in North Macedonia, operating 8 retail locations across the country's largest cities and representing 32 global watch brands. It is looking for a full-time, on-site Sales Assistant in the Skopje Statistical Region. The role sits in a retail environment that values professionalism, product knowledge and customer satisfaction.

Key responsibilities

• Greet customers, give product information and help them choose watches that fit their preferences and needs
• Handle sales transactions, exchanges and returns in line with company policy
• Maintain store displays, organize inventory and keep the sales floor clean and well presented
• Respond to customer inquiries and support promotional activities and in-store events
• Learn brand-specific features, follow merchandising guidelines and collaborate with the team to meet sales targets

Required profile

• Previous experience in retail, fashion, jewelry or luxury goods sales is beneficial
• High school diploma or equivalent; additional training in sales or customer service is an advantage
• Ability to stand for long periods and work flexible hours, including weekends and holidays

Required skills

• Customer service and interpersonal skills
• Communication skills to explain products and handle inquiries
• Sales skills for upselling, cross-selling and meeting sales goals
• Organization skills for inventory and displays
• Basic numeracy and comfort with point-of-sale systems and cash handling