Senior Inside Sales Representative

About the role

Slice, a restaurant technology platform serving more than 15,000 independent restaurants, is growing its team and looking for a Senior Inside Sales Representative based in Skopje or Pristina. This is a full-time, office-based role reporting to an Inside Sales Manager, working US hours (about 4pm to midnight local time, Monday to Friday) and selling Slice's products to restaurant owners.

Key responsibilities

• Own the full sales cycle, from prospecting and qualifying through to closing and onboarding, and take the lead on complex, high-value opportunities
• Sell across the full product suite, including Slice Family Membership, Online Ordering, Phone Solution and Goods, tailoring recommendations to each restaurant's needs
• Build strong relationships with restaurant owners and handle complex sales conversations, including multiple products and consultative approaches
• Partner with US Territory Managers on difficult-to-convert opportunities
• Work with Onboarding, Account Management and Support to ensure smooth handoffs for new partners
• Meet or exceed sales targets, manage the pipeline accurately in the CRM and mentor newer reps
• Share sales techniques and give feedback to sales leadership on improving processes and tools

Required profile

• 5+ years of quota-carrying inside sales experience, closing deals by phone (ideally B2B), with a verified track record of meeting or exceeding targets
• Fluent spoken English, assessed in the interview
• Experience handling complex sales opportunities, ideally with multiple products or a consultative approach
• Experience coaching or mentoring other sales reps; experience selling to small businesses, in restaurant technology, with field sales or territory teams, or using Salesforce is a plus

Required skills

• Strong sales skills, objection handling and relationship building
• Pipeline management and CRM discipline with accurate forecasting and follow-up
• Excellent communication and negotiation skills

What we offer

• Competitive OTE with uncapped commission and night-hour supplement
• Fully paid on-the-job training from day one
• Career growth paths, learning and development program and referral program
• Wellbeing stipend and team events such as ping pong tournaments, Pizza Fridays and summer parties